Last updated 27 October 2026
These terms apply when you buy from Athic as a consumer through our website. Please read them before you order. Nothing in these terms limits your rights under Finnish consumer protection law or the mandatory law of the EU country where you live.
1. Who we are
The seller is Decent Enterprises Oy, trading as ATHIC.
- Business ID: 2800683-4
- Address: Kilonrinne 10 B 48, 02610 Espoo, Finland
- Email: Athic.enterprise@gmail.com
- Phone: +358 50 308 4492
2. Products and prices
We describe and photograph our products as accurately as we can. Willow bats, leather balls and hand-finished gear are natural products, so grain, colour and weight vary slightly from piece to piece.
Prices are in euros. All prices include Finnish VAT (25.5%). Delivery costs are shown before you pay; see Shipping & delivery.
If a product is listed at an obviously wrong price because of a mistake, we will contact you before dispatch and you may cancel the order free of charge.
3. Placing an order
- Add products to your cart and go to the secure checkout.
- Enter your contact and delivery details and choose how to pay.
- Check your order and select Place order.
We confirm every order by email. The contract between us is formed when we send this confirmation. If we cannot supply a product, we will tell you as soon as possible and refund anything you have paid for it.
4. Payment
You can pay by:
- Card, including Apple Pay and Google Pay where offered, processed by WooPayments (powered by Stripe)
- PayPal
- Bank transfer: we dispatch your order once the payment has reached our account
Card and PayPal payments are charged when you place the order. We never see or store your full card details.
5. Delivery
We currently deliver to Finland. Delivery costs, times and what to do if a parcel arrives damaged are on our Shipping & delivery page. Ownership of the goods and the risk of loss pass to you when you receive them.
6. Your right to cancel
You may cancel your order within 14 days of receiving the goods, without giving a reason. How to do this, return costs and refunds are explained on our Returns & refunds page.
7. Faulty products
The law makes us responsible if a product is faulty or does not match its description. Tell us within a reasonable time after you notice the fault, ideally with photos. We will repair or replace the product, or, if that is not possible, give a price reduction or refund, as set out in Chapter 5 of the Finnish Consumer Protection Act. Returning a faulty product costs you nothing.
Cricket bats. A new willow bat must be oiled and knocked in before it faces a hard leather ball. Cracks or damage caused by skipping this preparation, by using the bat with an unsuitable ball, or by normal wear (surface cracks, toe wear, grip wear) are not faults. If you are unsure, ask us, or use our Bat Lab knocking-in service.
8. Bat Lab services
We offer bat oiling and knocking-in and grip changes. You book these through our contact page. We agree the price and timing with you before we start. If you ask us to start the service within the 14-day cancellation period, you lose the right to cancel the service once it has been fully performed.
9. Your account
You can check out as a guest or create an account. Keep your password safe; you are responsible for orders placed with your account.
10. Complaints and disputes
If something goes wrong, contact us first at Athic.enterprise@gmail.com and we will do our best to put it right.
If we cannot agree, you can get free help from the Consumer Advisory Services and take the matter to the Consumer Disputes Board (Kuluttajariitalautakunta). Consumers living in another EU country can also contact the European Consumer Centre.
These terms are governed by Finnish law. This does not take away the protection of the mandatory consumer law of the country where you live.
11. Changes to these terms
We may update these terms from time to time. The version that applies to your order is the one shown on this page when you placed it.